EasyTel 3.2.120104

Rated /5

EastTel customer relations software is designed to help improve the quality of contacts between your workforce and your customers. Each user can display:

  • staff availability,
  • phone messages (no more post-it messages !),
  • internal messages
  • sophisticated search modules
  • phonetics… for contact names
  • a diary
  • a customer appointment list
  • a technical intervention list
  • staff planning
  • tracking of actions per customer (Estimates, orders, mails…)
  • verification in real time message handling and appointment scheduling
  • a range of various statistics
  • an ideas/suggestion box
  • and much more …

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